Terms of Service

These Terms of Service govern all transactions between nicetranslation LLC (EIN 47-3821650) and its clients. By placing an order, you accept these terms in full.

1. Services

nicetranslation provides professional translation, localization, and interpretation services delivered digitally. Physical document delivery is not included in standard service unless explicitly agreed in writing.

2. Ordering and Pricing

All prices are quoted in USD and are fixed at the time of order confirmation. Prices displayed on our website represent starting rates. The exact price for your project is confirmed before any work begins. We do not change prices after order confirmation except where the client materially changes the project scope after work has begun.

3. Payment

Payment is required in full before work begins, processed via Stripe. We accept all major credit and debit cards. We do not accept checks, wire transfers, or cryptocurrency unless separately agreed in writing for enterprise clients.

4. Delivery

Estimated delivery dates are confirmed at order. We do not miss confirmed deadlines without notifying you at least 12 hours in advance. If we miss a confirmed deadline due to our own error, you are entitled to a discount per our Delivery Policy.

5. Revisions

You have 7 days from delivery to notify us of any translation errors. We will correct verifiable translation errors at no charge. Style preferences or changes to the source document after translation has begun are treated as new work.

6. Intellectual Property

Upon receipt of full payment, copyright in the translated work passes to you. We retain the right to use aggregate project statistics (word counts, language pairs, industry category) for business reporting without identifying you or the content.

7. Confidentiality

All client documents are treated as strictly confidential. Translators are bound by NDA. We do not disclose client identity, project details, or document content to any third party except as required by law.

8. Limitation of Liability

Our liability for any claim arising from a translation project is limited to the total amount paid for that project. We are not liable for consequential, indirect, or incidental damages, including losses arising from translation errors that were not brought to our attention within the 7-day revision window.

9. Governing Law

These Terms are governed by the laws of the State of Texas. Disputes shall be resolved in the courts of Harris County, Texas, unless mandatory consumer protection laws in your state provide otherwise.